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Verified
5/5

2021-06-01

Great customer service

"Very helpful staff and decent inventory at the RWC location. "

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Verified
5/5

2021-05-31

Very helpful finding what i was looking for.

"I needed a new face shield for my Shoei helmet. they found the perfect one transition with pin lock needed for my helmet"

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Verified
5/5

2021-04-03

Quick, courteous service buying riding boots.

"I needed a new pair of motocross-type riding boots. I could have bought them from Cycle Gear online, but they are expensive so I wanted to try them on in person. Pittsburg, CA, is the closest store to me, and the website said the Pittsburg store had the O'neal boots I wanted in stock, so I drove all the way over from Stockton. I was helped by a salesperson almost immediately upon arriving, and he helped me find the exact boots I was looking for. I always have had good experience with the various Cycle Gear stores I have used over the years, and this was no exception. "

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Verified
5/5

2021-03-21

Good price and arrived quickly

"Item was shipped right away and arrived quickly. Great service!"

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5/5

2021-03-14

Great Job Pittsburg Cycle Gear!

"Great customer service! Never been to a cycle gear store that doesn't give great customer service. The Pittsburg store was spot on. Fixed a pinch flat and took care of the paperwork on a Saturday afternoon in 15 minutes.... Great job Pittsburg store!"

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Verified
5/5

2021-03-04

Excellent

"Joe was very patient, kind and helpful! He helped me find everything I needed and even helped mount my new Bluetooth to my helmet."

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Verified
5/5

2021-02-27

Good seevice

"Great service and very nice staff"

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Verified
4/5

2021-02-21

Good job

"Person new the product well and had me on my way very quickly."

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Verified
5/5

2021-02-08

Awesome service!

"Very helpful and very knowledgeable "

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Verified
5/5

2020-10-11

Customer Service

"Sales rep was knowledgeable with the product (Cardo) and explained to me the difference between models. With the information I was able to purchase the Cardo that met my needs."

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Verified
3/5

2020-09-22

Surprised at a job well done

"I HATE CYCLE GEAR.
Let me make that clear. Every helmet I’ve ever bought there is either defective long before the warranty or the sales person sold me the wrong size. The sales people rarely ever enter my name into the computer correctly and really they always look like they couldn’t be bothered to help me.

But the staff at the Pittsburg store really went above and beyond in making me feel like I was a wanted customer. Between returning a helmet the manager at the Pacheco store sold me that was broken, and literally helping me fix a tire that had a nail in it, the woman that helped me (she rides a Ninja) and the assistant manager Joe are a godsend.

They restored a bit of my faith in this company. Maybe not enough for me to love the company, but enough to give them another try.
M
"

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Verified
5/5

2020-09-09

The lady

"is my favorite place love it"

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Verified
5/5

2020-07-24

Quad helmet.

"Staff is very helpful will be goin back to get the rest of our gear "

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Verified
5/5

2020-07-05

Jacket purchase

"jacket fit as suggested on line. Was able to find a back protector in store to fit it."

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Verified
5/5

2020-07-04

Great customer service

"They were very helpful, they even took a shirt off the mannequin for us. "

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